We currently ship within the United States only.

Orders are shipped via standard mail and typically arrive within one week or less after shipping.

We accept major credit and debit cards. Additional payment options may be added in the future.

Once your order ships, you will receive a tracking number by email so you can follow your delivery.

Yes. You can enter a different shipping address at checkout. Pricing is not included in the package.

If you are not satisfied with your order, please contact us within 30 days of delivery. Approved refunds will be issued back to your original payment method.

If your order arrives damaged, please contact us and include photos of the item and packaging, and we will assist you.

At this time, we process returns as refunds only. You may place a new order if you would like a replacement.

For any questions, please contact us at info@pianni.co, and we will get back to you as soon as possible.